The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Retreat!
“The pillows at Posada Merci were the best I've experienced during my entire trip. Coupled with blackout curtains, I enjoyed some of the most restful nights imaginable.” view full review
Excellent Breakfast!
“The breakfast provided was nothing short of really good, with a variety of delicious items that made each morning a treat.” view full review
Spacious Comfort!
“My room was incredibly spacious and spotless, featuring a lovely sea view from a small deck. It had a great wardrobe for storage and a functioning A/C that kept the room perfectly cool.” view full review
Excellent Tours!
“Booking a guided tour through the hotel was seamless. They offered flexible times and the mangrove tour was a highlight of my trip, all at a fantastic price.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Fire extinguishers
Sports & Fitness
Snorkelling
Fishing
Guest Parking
Electric kettle
Services
Housekeeping
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
Poolside snack bar
Packed lunches
Spa & Leisure
Plunge pool
Entertainment
Sun terrace
Garden area
Public Bath
Shallow end
Room features
Air conditioning
Mini-bar
Terrace
Tea and coffee facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Calle 13, 92-A,
Rio Lagartos,
Mexico,
97720,
Yucatan
Map view
Calle 13, 92-A,
Rio Lagartos,
Mexico,
97720,
Yucatan
City landmarks
Calle 9 62A
Malecon Rio Lagartos
1.1
km
Nearby
Calle 19 X 14
Parque Natural Ria Lagartos
380 m
Calle 9 62A
Paseo en lancha por la ria
150 m
Calle 13
Malecon Poniente
120 m
calle 10 s/n
Biosphere Reserve
330 m
calle 12 x 23 si num
Las Coloradas
340 m
Restaurants
Deja Vu Bar
180 m
Restaurant
Maleconcito Gourmet
210 m
Calle 9
Macumba restaurant
300 m
Calle 9 y 11 Ocean View 102
Ojo de Agua
260 m
Chiquila
Bandolon Restaurant
280 m
Calle 16 Malecon
Restaurante La Bocana
340 m
Restaurant
Ria Maya Restaurant
460 m
Calle 19 No. 134x14 on water front
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Stunning view
Exceptional service
8.6/10
Great
Rooms
8.8
Location
9.4
Service
9.2
Dining
7.9
Guest reviews
8.6/10
based on 9 reviews
8.7
8.7/10 based on 641 reviews
Gavin
United Kingdom,
May
2024
8.6/10
The hotel offers a breathtaking view of the lagoon from the balcony, providing all the necessary amenities and a large comfortable bed. The service was impeccable, including housekeeping and a welcoming drink, but lacked grocery shopping assistance and tours/ticket services. The location is perfectly situated on the seafront of the northern peninsula, very close to all attractions. The dining experience features delicious poultry dishes. However, the facilities could use some improvement.
Rooms
8.0
The room with a view of the lagoon from the balcony was spacious and equipped with all needed amenities, including a large cozy bed.
Service
9.0
The overall service was excellent, especially with attentive housekeeping and a lovely welcome drink. However, the lack of grocery shopping service and tours/ticket assistance was noticeable.
Location
10.0
The hotel's location on the seafront of the northern peninsula was superb, offering easy access to all the city's attractions and the port.
Dining
9.0
The dining experience was exceptional, particularly the delicious poultry dishes included in the meal options.
Facilities
7.0
The facilities were decent but could be enhanced to provide an even better experience for guests.
Albert
United Kingdom,
April
2024
9.4/10
The hotel is in a prime location right on the lagoon with stunning views, offering comfortable rooms with all necessary amenities. The service was exceptional with thoughtful touches like a welcome drink and helpful tours assistance. The dining experience featured delicious organic products. The facilities were top-notch creating a luxurious stay.
Rooms
9.0
My room was spacious with a large bed, balcony, and a view of the lagoon. It had all the needed amenities for a comfortable stay.
Service
9.0
The service was outstanding with attentive housekeeping and a convenient grocery shopping service. The welcome drink was a nice touch, and the tours assistance provided was very helpful.
Location
10.0
The hotel is situated right on the lagoon, offering breathtaking views. It's also very close to the center, making it convenient for exploring the area.
Dining
9.0
I thoroughly enjoyed the dining experience with the delicious organic products served. The quality of food was excellent.
Facilities
10.0
The hotel facilities were top-notch, providing a luxurious experience. Everything from the pool to the restaurant was well-maintained and impressive.
Tom
United Kingdom,
March
2024
7.8/10
The hotel offers comfortable rooms with a balcony and a view of the lagoon, providing a relaxing stay. The service, including housekeeping and tours assistance, is excellent. The location is superb, right on the lagoon, offering easy access to the city's center. However, dining options are limited, and some facilities could be improved.
Rooms
8.0
The room with a balcony and large bed overlooking the lagoon was cozy and well-equipped.
Service
9.0
The service was top-notch, with excellent housekeeping and helpful tour assistance.
Location
9.0
The hotel's location right on the lagoon was perfect for enjoying the city's attractions and the lagoon views.
Dining
6.0
The dining experience, while included, offered limited choices.
Facilities
7.0
The hotel facilities were decent, but could use some enhancements.
M.
United States,
February
2024
8.4/10
I had an amazing stay at this hotel with its fragrant sheets, large bed, and a stunning view of the lagoon. The room was cozy and inviting, making my experience truly enjoyable. However, some amenities were missing, and the price could be more reasonable.
Rooms
8.0
The room was cozy and inviting, with fragrant sheets, a large bed, and a view of the lagoon.
Service
9.0
The service was exceptional, with friendly staff going above and beyond to assist me. The housekeeping service was top-notch, ensuring a comfortable stay.
Location
10.0
The location was perfect, just near the city's port, and very close to everything I needed. Being right next to the pier made exploring the area convenient.
Dining
7.0
The dining experience was satisfactory, with delicious fruit options available. However, the price for meals was on the higher side.
Facilities
8.0
The hotel offered great facilities, enhancing my stay. However, some additional amenities could have been provided for better convenience.
George
United States,
December
2023
9.4/10
My stay at the hotel was amazing. The rooms had a lovely view of the lagoon and a balcony, the large bed was super cozy, and the sheets were fragrant. The service was top-notch, making me feel right at home with housekeeping, a welcome drink, and even grocery shopping service available. The location was a dream, perfectly situated near the city's port and close to the town center. The dining experience with delicious Thai dishes included was exceptional. However, the price could be a bit high for some, but the value you get is worth it.
Rooms
9.0
I loved my room with a view of the lagoon, balcony, and large comfortable bed.
Service
10.0
The service was fantastic, from housekeeping to the thoughtful grocery shopping service and welcome drink.
Location
10.0
The location was perfect, right on the lagoon near the city's port and a stone's throw away from the town center.
Dining
9.0
The dining experience was delightful with tasty Thai dishes included.
Facilities
9.0
The facilities were excellent, offering everything I needed for a comfortable stay.
Olivia
United Kingdom,
December
2023
9.6/10
I absolutely loved my stay at this hotel! The rooms were cozy and clean with fragrant sheets and a stunning view of the lagoon. The large bed was incredibly comfortable, making me feel like I was sleeping on a cloud. The service was exceptional, especially the housekeeping and the grocery shopping service which made my stay so convenient. The location couldn't be more perfect, situated right on the lagoon and very close to the city center. The included dining experience, especially the foie gras, was a culinary delight. The facilities were top-notch, providing everything I needed for a relaxing vacation.
Rooms
10.0
The rooms were cozy and clean with fragrant sheets and a stunning view of the lagoon. The large bed was incredibly comfortable.
Service
9.0
The service was exceptional, especially the housekeeping and grocery shopping service which made my stay so convenient.
Location
10.0
The location couldn't be more perfect, situated right on the lagoon and very close to the city center.
Dining
9.0
The included dining experience, especially the foie gras, was a culinary delight.
Facilities
10.0
The facilities were top-notch, providing everything I needed for a relaxing vacation.
Stunning view
Paul
United Kingdom,
September
2023
8.4/10
This hotel is a gem! The rooms are spacious and modern with all the needed amenities, and the staff is incredibly friendly. However, the dining options are somewhat limited. The location is convenient, near the town center, and the facilities are top-notch. The value for money is excellent.
Rooms
9.0
The rooms are spacious and modern, with all the needed amenities.
Service
9.0
The staff is incredibly friendly and helpful.
Location
8.0
The location is convenient, near the town center.
Dining
7.0
The dining options are somewhat limited.
Facilities
9.0
The facilities are top-notch and offer a great experience.
David
United Kingdom,
August
2023
8.6/10
This hotel offers a wonderful stay with spacious rooms featuring lagoon views and fragrant sheets. The service is top-notch, and the location is perfect, being close to the city's port. However, the dining options are limited, and the price could be a bit higher than expected.
Rooms
9.0
I loved my room with a view of the lagoon and the fragrant sheets. It was super cozy and had all the needed amenities.
Service
10.0
The service here was exceptional. From housekeeping to the welcome drink, they really go above and beyond to make you feel welcome.
Location
9.0
The location near the city's port is just perfect. Everything was within reach, making it very convenient for exploring.
Dining
7.0
The dining experience was a bit limited with mostly international dishes. However, the quality was good.
Facilities
8.0
The facilities were great, especially the grocery shopping service. It added a lot of convenience to my stay.
John
United States,
May
2023
8.8/10
The hotel offers a lovely stay by the lagoon, with fragrant sheets and all needed amenities. The service is exceptional with attentive housekeeping and helpful tour assistance, making it a good value for those seeking a peaceful retreat by the water.
Rooms
9.0
The rooms are cozy and come with fragrant sheets and all needed amenities. The balcony provides a beautiful view of the lagoon.
Service
9.0
The service here is exceptional. The housekeeping is attentive, and they offer helpful tour assistance to make your stay hassle-free.
Location
9.0
The hotel's location by the lagoon is perfect for a serene getaway. It's just a short walk from the city's port, offering a convenient spot for exploring.
Dining
Facilities
8.0
The hotel provides all the necessary facilities for a comfortable stay by the lagoon.
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